Returns & Exchanges
At The Mahogany Store, we want you to be completely satisfied with your luxury fashion purchase. If your item isn't the perfect fit, we offer a seamless return and exchange process within 30 days of delivery.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label via email.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Ship the Item
Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a home pickup.
Quality Inspection & Refund
Once our artisans inspect the returned piece, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing